Rogers Communications Inc. Value Stock - Dividend - Research Selection
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Description of the company
2017 Highlights to Date
Declared a quarterly dividend of $0.48 per each outstanding Class A Voting and Class B Non-Voting share in January 2017.
For revenue and other financial information on the two most recently completed financial years, see the section entitled "2016 Financial Results" in our 2016 MD&A.
Declared a quarterly dividend of $0.48 per each outstanding Class A Voting and Class B Non-Voting share during 2016.
Issued and fully hedged the foreign exchange risk on US$500 million ($671 million) ten-year 2.9% senior notes.
Ended the year with approximately $2.7 billion of available liquidity, comprised of $2.4 billion available under our bank credit facilities and $0.25 billion available under our $1.05 billion accounts receivable securitization program.
Be a Strong Canadian Growth Company
100% achievement of our 2016 guidance on selected full-year metrics and achieved our best subscriber metrics in recent years.
Overhaul the Customer Experience
Launched a number of tools and offerings with a focus on becoming a leader in self-serve options. We saw a 56% increase in self-serve transactions on the Rogers brand and a 9% increase on the Fido brand this year.
Expanded Roam Like Home to over 100 destinations in Europe, Asia, Mexico, South America, and Latin America, further simplifying how Wireless consumers use the Internet, make calls, and send texts and e-mails. Customers have access to their Canadian plan features while traveling, all at a relatively low cost. Furthermore, we broadened the availability of Roam Like Home by making it available on most consumer Wireless plans.
Introduced Fido Roam, allowing customers to use existing data, talk, and text from their Fido Pulse plans while traveling, for a low daily price. Fido Roam covers all of the US along with destinations in Europe, the Caribbean, South and Central America, the Middle East, Oceania, South Africa, and Asia.
Launched Data Manager, a new tool that gives families the ability to manage their wireless data in real-time and provide worry-free control.
Launched Rogers EnRoute and Fido EnRoute, tools that save our customers time by giving them the ability to track, in real-time, when a technician will arrive for an installation or service call.
Launched DeviceAdvice and Message Me for our Fido customers. DeviceAdvice is a tool allowing customers to self-diagnose device issues and receive quick, personalized advice so they can maximize the performance of their device. Message Me allows customers to contact Fido customer representatives via Facebook Messenger on their mobile or desktop device.
Launched Rogers Assist, an app that allows all Rogers employees to submit an issue to customer care on behalf of their friends, family, and acquaintances.
Collaborated with a Canadian app creator that helps people with cognitive special needs, to create how-to videos for using a wireless device. Rogers.com now features five videos with easy-to-follow instructions and closed-captioning that explain how to perform key functions related to your Rogers wireless device like sending a text or picture, connecting to a Wi-Fi network, and making a phone call.